RMA Authorization Form – Transcend CPAP

Return or Repair Authorization

If you are in need of a repair or return authorization, please fill the below form in completely.

If possible attach pictures or videos of the issue.

Your information will be reviewed by our repair team and you will be contacted by phone or email with the next steps.

RMA Type(Required)
Please select the type of RMA you are submitting.
- Warranty Repair
- Repair (Non-Warranty)
Name(Required)
First Last
Phone(Required)
Email(Required)
Address(Required)
Street Address City State / Province / Region ZIP / Postal Code

Product(Required)
Select the product you are returning or having repaired. ***Always select your CPAP if it is not just an accessory***
Product Description(Required)
If you choose other, please describe your product.
Date of Purchase(Required)
Select the date of purchase, if unknown select todays date.
Month
Day
Year
Where Purchased(Required)
Select where you purchased the product. If unknown, select other.
Serial #(Required)
Transcend Auto: Underneath the filter cover --- Transcend 3: On the bottom of the device --- Transcend 365: Underneath the water reservoir
Lot #(Required)
Description(Required)
Provide a brief description of the product such as the brand or model number
Issue(Required)
Select the option that most closely aligns with your issue
Issue Explained(Required)
Provide a brief explanation of the issue as well as any troubleshooting steps that have been taken.
Upload Files
Upload pictures that can be used to help identify issues.
Drop files here or

Max. file size: 128 MB.
HIPAA regulations require that we let you know that our emails are not encrypted. As such, in the event a third party gained access to these emails information contained therein could be viewed by others. By providing your email address, you consent to receive unencrypted emails.
Email
This field is for validation purposes and should be left unchanged.