Contact Customer Care

Our customer care specialists are available to answer your questions. Please follow the directions below to reach the correct customer care department as this will allow us to better assist you.  If you have a device that is not working, please submit a repair request HERE.

  • If you purchased your Transcend travel CPAP from our website or through a Transcend sales representative, please call 866-978-9481 or fill out the form below.
  • If you purchased your Transcend travel CPAP from an authorized Transcend partner — online CPAP dealer or Durable Medical Equipment dealer — please call 877-621-9626 and press #2, or fill out the form below.

Hours of operation: M-F 8:00am – 4:30pm CST

Or, for a quicker response fill out the form below and a representative will be in touch:

  • HIPAA regulations require that we let you know that our emails are not encrypted. As such, in the event a third party gained access to these emails information contained therein could be viewed by others. By providing your email address, you consent to receive unencrypted emails.

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